The project is aimed for self-service of large corporate customers. Customers should be able to create orders through the website and their own ERP systems, taking into account all the rules, allowances, discounts, penalties, pricing features and unique prices.
To simplify customer service business process and provide new level service. To refuse to manually processing of all exceptions. To combine program section into one, reducing royalties.
In the space of a month — to set up a project with the integration of SAP, MVP on the original version of the design.
In the space of two months —to set up a project with the full described functionality. To provide first customer inclusion.
In the space of further six months — to develop, refine and support the project to provide services to all customers. To debug all the business processes in the account and take into consideration all the complex and rare cases.